Loading Map Crashes (Custom Model Import Issue --- Specifically the Textures being used)

ISSUE:

Loading a map with certain imported assets being PLACED in it, crashes or freezes immediately (ussually crash)
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The Scenario: (clarifying "Issue")

  • Importing model works fine, must close and reopen editor for textures to work.
  • Placing model works fine
  • opening map in game works fine
- Loading map in editor with imported model already used and PLACED causes crash

This doesnt appear to be for ALL models. But for all the ones I have done.
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NOTES:

  • Of the ones that I have tested that work, all use BLP files for textures
  • Of the ones that I have tested that DONT work, all do NOT use BLP files
  • EDIT: This was a coincidence, I believe due to BLP files being typically used for models with low complexity (SD shading) and no emitters (meaning it was more likely that when i randomly found one that worked- that it would use BLP files). I have since this point managed to make 1 HD model work by removing teamglow popcorn and the teamcolor from the material. Further, converting it to BLP (without doing these steps) did not fix it. File type seems to not be important
Similar threads:


This has lead me to believe that filetype or compression or export settings may be at fault... HOWEVER...
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IMPORTANT:

The same models and textures DONT crash when I have them saved locally INSTEAD of as imported assets.

For instance: Arthas (With Sword) Edits and Retexture

When i actively just overwrote the existing files for arthas in "retail/units/human/arthas/..." I can place the model and save the map and reload it without it crashing
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EDIT:

  • Tried converting .dds files from one of my models to blp. it still crashes (BUT now it swaps between crashing and FREEZING every other time)
  • Importing Model WITHOUT texture files is fine (no crash when reloading map after placing the empty(white) textured model


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MAJOR UPDATE:
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- going to team color in each material and setting this to "none" after removing the popcorn team-glow effect has fixed it for atleast 1 model!

NOTES:

  • model it worked for used archimonde as base.
  • model it worked for used .dds textures
  • model it worked for had changes to diffuse, emissive, and ORM
  • model it worked for had no popcorn emitters besides the hero glow
  • model it worked for has only 13 animations (3 of which I added)
(One that worked: Eredar Demon Lord)


EDITS (Updates Following Major):
.

  • this did not fix it for a different model (arthas)... Going to see if there are maybe more nodes I can remove that will do it
  • removing ALL popcorn nodes did not fix it for arthas model
  • removing ribbon material (+ node) did not fix it
  • removing collision shapes + Event nodes did not fix it
(One that DIDNT work: Arthas (With Sword) Edits and Retexture)

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Considering this is a well known issue that has seemingly been accepted by most, I am going to leave it here because this isnt really even helping me as I plan on putting all my files local anyway --- just hated that my submissions were breaking the game. But would be very happy if someone wanted to pick up from this point and try and figure it out further. I feel like figuring out this popcorn emitter was causing it for one model is probably a great hint at what the issue may be!
 
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@Firexjkxfire Sadly this is a reforged editor bug. I'm not personally sure if it applies to all reforged custom models, but currently folks have had to resort to workarounds to get their map to load in the editor correctly:

I don't think you have to put a disclaimer on each model, since it seems like the same issue applies to most other reforged models in our repository. But it probably would be worth us having a central thread for guidance on how to workaround this issue.
 
@Firexjkxfire Sadly this is a reforged editor bug. I'm not personally sure if it applies to all reforged custom models, but currently folks have had to resort to workarounds to get their map to load in the editor correctly:

I don't think you have to put a disclaimer on each model, since it seems like the same issue applies to most other reforged models in our repository. But it probably would be worth us having a central thread for guidance on how to workaround this issue.
Dang. Was hoping it was a fault on my end so I'd be able to fix it.

For reference for anyone who is trying to solve this and find this thread- I found that this model (Demon Hunter Female: Havoc Form (WoW)) doesnt seem to cause the issue. (it was the first model in my downloads I found that used only .blp files - which i was trying to figure if it would fix the issue)

Looking into it deeper now, that one not crashing is probably due to it not really being HD. That is, when I open it in retera, it seems its materials all use "SD" shader. Gonna try test out next

UPDATE:

- just changing the materials to SD shader does not fix it
- unchecking "Wrap Width/Height" on the textures did not fix it


MAJOR UPDATE:

- removing the popcorn glow effect node (alongside other changes) has resulted in it not crashing. Going to try without the other changes as they completely bork the textures

- (UPDATE) Just removing the glow alone did not fix it


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MAJOR UPDATE 2:


- going to team color in each material and setting this to "none" after removing the popcorn glow effect has fixed it for atleast 1 model!
 
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