unremovable virus???

[aaron]

i have 12 trojans on my comp that all say backdoor trojan.... and some just trojan but the weird thing is that my scanner detected it and it tried to remove it but when it did it says "cannot remove from unsupported file".
what does that mean and what should i do.. ive had these 12 trojans in my comp for months now and all it did is slow my comp...

 

[Gilles]

What scanner are you using?
It should give you the paths, and you can manually delete them, but be careful not to delete important files. If you are unsure, post the path, and we can let you know if it's safe to delete.

Although at 12 trojans, I would recommend you reformat your hard drive. Back up your computer, and install Windows fresh.

 

[Ironside]

What scanner are you using?
It should give you the paths, and you can manually delete them, but be careful not to delete important files. If you are unsure, post the path, and we can let you know if it's safe to delete.

Although at 12 trojans, I would recommend you reformat your hard drive. Back up your computer, and install Windows fresh.

Ye he should format, as for the manually deleting... that won't work in 90% either.

 

[BlargHonk]

Spybot S&D

Adaware Free

SuperAntiSpyware

Spyware Terminator

Avira

AVG

CCleaner (Registry Cleaner, not AV)

^^

 

[Squiggy]

Just boot from linux/any other livecd and delete them manually