computer not reading sc2 cd!

[shadonavan]

Well i would post this on the bnet forums but you have to have made an account IN GAME before posting on them. I just bought sc2 finally and my computer wont read the disc i put it in all the drives but none of them can read it....HOW CAN I FIX THIS!!!

 

[mrzwach]

Contact Blizzard tech support?

Also if you want us to help you, you will need to tell us a lot more info than just that you can't install it. OS and system info would be a nice start.

Furthermore, have you tried digitally downloading it using your key?

 

[shadonavan]

well its not that it wont install my computer isnt even registering its in there. and as far as the digital download its the first thing i thought of i registered it and when i go to download it just keeps bringing me to the thing to enter the cd key. when i do it just says the game has already been registered

edit
oh and my os is windows 4

 

[Dr Super Good]

I take it you mean Windows 7 and not windows 4 (which would be 2000 or something shit that is not supported by the game). Just to make it clear, the game will work on Windows 7, vista and XP. A mac client is also available for some mac OS versions. Older windows and mac opperating systems probably are not supported so the game is unlikly to run.

The game is shipped on a dual layer DVD. CD drives and older DVD drives will probably be unable to read it and I hear you are not alone with this (many people are unable to read the disc).

If the game has been attached to your account, you should be able to download it. If you can not download it then wait a while (currently at the time of this message battlenet 2.0 is experiencing difficulties due to "an update" so services may be disrupted). If it persists for over a day contact blizzard customer support to get the digital download working.

 

[shadonavan]

well im sry if this sounds wrong but im glad other people are having the same problem lol! well i guess ill just try a little later with the digital download!

dr super good you were right the servers were just screwy i just logged on and the download is back up so +rep ty ty ty!

 

[mjllonir]

Ummmm, you sure you have a DVD drive?

Remember that games today come in a DVD and not a CD anymore

 

[Statharas]

I fail to see how someone could install W7 and not Sc2. Your DVD/CD Issue makes no sense. The DVD Drive could be a simple drive.

I suggest that you test your DVD. Try it on someone else's computer.

 

[MGCǂSpectre]

Just a question for windows 7, cause i'll change to it - does it make these shitty thumbnails, images in 'Recently Changed' folder and does it take you GBs when you do big searches throughout your harddisk - Vista does these.

It's your DVD or CD(lol) hardly the game. Try the DVD at a public PC to make sure it runs, then your disk OK.

 

[X-Death]

shadonavan, I had this exact same problem! It's not your disc, it's your CD/DVD drive. Some CD/DVD drives won't read the disc, especially older drives. Your CD/DVD drive might not be able to read UDF discs, and SCII is a UDF disc. Clean the read laser on your CD/DVD drive, and see if that fixes the issue. If it doesn't, replace your CD/DVD drive with a newer drive.