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Malware rundll32.exe

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Level 18
Joined
Sep 14, 2012
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3,413
Okay guys,

I spent the half day with this **** for a poor result...
I got a malware that uses the process rundll32.exe you know the little dll of windows.
So sometimes it starts itself and then eat 25% of my UC :(
All I have to do is to stop the process but it starts again and again >_<

Another problem is that sometimes it close my browser (Chromium (not Chrome)) and open other tabs with publicity ><

Google didn't help me AT ALL so please don't do the classic google it !

Thanks in advance for everybody who try to help.
 
Level 22
Joined
Sep 24, 2005
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4,821
You on windows? Have you tried using system restore?
Tell us what operating system your computer is running on (xp, vista, 7, 8, etc.)
 
Level 18
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Sep 14, 2012
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3,413
^I would like to thank you for the useless comment.

Then, if you at least rode what I wrote what those forums tell is pretty useless for the problem.
The only solution that seemed to work, is the system restore which is impossible as I said earlier. So if you're here to bash for nothing please stop it.
 
Level 13
Joined
Mar 23, 2008
Messages
1,214
If you have paid anti virus I'm pretty sure you can contact their support for help. Maybe even if it's free, but I don't know.

I would just format my PC, but I don't know how precious your files are to you :)
 
Level 18
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Sep 14, 2012
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3,413
I can't backup. I think the main problem is that the rundll32 is corrupted from what I saw. There is maybe something more in relation with browser but didn't find yet.

Now the problems are those : sometimes the browser is closed and (not each time ) a tab of pub appears and then on the Task Manager I see rundll32.exe taking 25 per cent of UC.
 
Level 15
Joined
Mar 9, 2008
Messages
2,174
Did you try to boot a linux LiveCD? I used to use it to clean all sorts of pests and in the worst case, backup the data before I do a complete wipe and a fresh install. In my experience with infections windows safe mode rarely helps, and system restore never does (I even turned it off so it doesn't waste 10Gb of SSD space).
Same thing goes for infected USB sticks, always format them on a linux PC. There aren't many crossOS infections, yet.
 
Level 15
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Mar 9, 2008
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You do it the same way like when you want to reinstall the system from a cd, except instead of choosing install select live cd boot. Then it just boots linux from the cd without touching your hdd.
But its understandable if you dont want to fiddle around with it.
 
Level 15
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Mar 9, 2008
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2,174
You can try uploading the exe here to check what it is: https://www.virustotal.com
Tried scanning it with Malwarebytes?
For cleanup on linux, i usually delete all the infected files which were previously found by my antivirus or malwarebytes. But rundll32.exe ia a system file so you should scan it first on virus total and malwarebytes just to be sure.
 

Rui

Rui

Level 41
Joined
Jan 7, 2005
Messages
7,550
I doubt any software foreign to your computer can help you getting a system restore. After all, it's your data. If you don't have a backup in your disk, then no one does.

Good luck solving the problem, I know what it's like when you have an issue such as this. =(
 
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