Unhandled Exception

[Pharaoh_]

Hey,

I downloaded a video and turns out it was fake (a live show of that troll song they use in fake videos - don't recall its title, something from the 90's I believe, with that red-haired singer).

So, I deleted it and at times I get a pop up error out of nowhere:
"Unhandled exception: application will be terminated do you want to send bug report with crash memory dump to the development team?"

I have obviously googled it, but most of the results point me to .NET 2.0 programming and I have no clue about this stuff. There is also a YouTube video with a FileDeleter application, but I was hoping to locate the problem and possibly delete files, without a third-party tool.

I accessed Event Viewer, but either this exact message is not displayed or the path is not the same as the error's. The error was leading me to Temp folder files, if that helps.

I will now run a disk cleanup.

Any ideas?

 

[Velmarshal]

When that error pops up, don't close the dialog, open the task manager, right click the dialog on the task list in task manager and go to process, you should see there which app crashed. Then google for that error for that app specifically, that should narrow down your search.

Otherwise, scanning for malware would be a good idea. Malwarebytes does a pretty decent job.

 

[Pharaoh_]

When that error pops up, don't close the dialog, open the task manager, right click the dialog on the task list in task manager and go to process, you should see there which app crashed. Then google for that error for that app specifically, that should narrow down your search.

Otherwise, scanning for malware would be a good idea. Malwarebytes does a pretty decent job.

Thanks, I'll check next time, if it pops up. I also deleted memory crash files during disk clean up and since the time I originally posted this thread, nothing has come up. I will restart and recheck.

Thanks again

 

[Dr Super Good]

Could be malware trying to run but was badly written (hackers are not perfect). It could also be just some adobe update or something that is having problems for some reason. The temp folder is used to download stuff with short life so can be both malicious or completely harmless (in fact helpful as updates can make system more safe).

Until you know what process is crashing there is no way to tell.

 

[Pharaoh_]

Hey,

I got it just now.

C:\Users\<Username>\AppData\Roaming\<NetworkName>\<NetworkName>.exe Crash Dump.

Username and Network name are the names used by me on my laptop. As you can see, it has an application created under my network name and I have no idea what that is.

Edit: By the way, sorry for not replying to you, Dr Super Good, I didn't visit the thread again. Thanks for clarifying

 

[Dr Super Good]

I have no idea what that is and such a file is not present on my computer as far as I am aware. The fact it is related to your network name and account does raise that it is potentially malware. However since you are using a laptop and the OEMs that make laptops love writing shit and buggy software it is also possible it is one of their programs doing something silly and breaking.

Here are some possible ideas to try.
Try deleting it if it is present. It may be hidden if you cannot see it (go to folder options in control panel and enable hidden and system files). Might want to keep a back up in case it breaks something you use.
If it does not exist then try blocking it by putting some random files in that directory and making them have the same name.
Strip write, read and execution access flags from those files so whatever is trying to start the executable will throw a access permission exception (useful to see what program is using that file, could potentially spot malware or find out it is just some random OEM software).

I assume by network name this is your LAN network name.

 

[Pharaoh_]

Yes yes, I knew it was there, because the path was not entirely visible, so I opened folders with 'show hidden files and folders' enabled, but I wasn't sure if I want to delete it, that's why I posted here. I am afraid if it muddles with the network access. Maybe I will then.
The error appears on Start-up of Windows, which probably implies that its loading is done once -and fails-. I also opened the startup actions through the Task Manager, no luck there.

 

[Velmarshal]

You can check whoch programs start up with the windows using CCleaner.

It smells like a faulty service to me, but Im not sure which.

 

[Pharaoh_]

Took forever for me to answer, sorry. I generally forget topics in forums that I don't visit often. So, after deleting the file, the errors stopped. Thanks guys!