- Joined
- May 8, 2026
- Messages
- 1
Hello all! I'm new to the Hive, but I started encountering custom model imports causing crashes; sometimes when I open the map it crashes immediately, sometimes I can open it but trying to view the custom model causes a crash. No green box, screen freezes at the moment when model should come into view and then editor crashes. I tweaked some editor settings and came to a set that has so far allowed me to reliably continue my work. I wanted to share it here because, while trying to google a solution, it appeared that people are having to put in work on maps that were stricken by this issue just to be able to open them again, with no concrete solution that ensured having a textured custom model would not crash the map.
I found that adjusting just a few editor-wide preferences seemed to stop the issue entirely, as I have had no crashes since. I have posted a picture, and I would be glad to explain the logic behind why I think this is working, however I would like others to try it as well in order to verify that it isn't just a "me thing". This is an insanely simple solution, I would be floored if it actually worked but I would be very happy, because many of you are probably better map makers than I and it kills me to see people losing interest in keeping this game alive because of the custom model error.
The reason I think it should work is because before I did this, my editor would give me a crash log dump thing every time I closed it on the rare instances I could get the map open, and that has also stopped happening. Editor closes clean. Launching to client and then reopening map in editor all good. Can see my fully textured custom models no problem.
I must apologize in advance for three possible cases: 1. if I get your hopes up and it doesn't work; 2. if another easy solution has already been verified and I simply could not find it; and 3. if you do decide to try this and it somehow causes you more heartache or bugs and errors (please make a backup, and take a pic of your preferences before attempting so you can easily revert from a fresh, empty map). Attempt at your own risk as these changes are easy to revert, but are editor wide and will affect all your maps while in the editor.
Enough babble! Here is my solution:
Look at the screenshot and match your General preferences to what you see in the image (Top left corner, "File -> Preferences").
If you are getting a WESTRING_HD2OPTION_TEXTURES error like I am, the "Textures" checkbox will be buggily placed at the top left of the panel (as can be seen). This is actually supposed to be down bottom with all other checkboxes related to the Asset Mode enum. Position ultimately doesn't matter, it should be toggled off. Due to these preference settings, I think it's reading the models as "SD" models while in HD asset mode. Since there is often not an SD version of reforged models, it just uses the provided model and seems to be more stable. I took this approach because I tried switching the preference straight up to "Asset Mode: SD", and for me, it did not stop the crashes. Changing the imports' Mode in the asset manager to HD also did not prevent all crashes. Only this mix of preferences did it for me personally.
The custom models seen are the "Black Armor Paladin" and "Dark Iron Footman".
IMPORTANT: All imported assets should be in SD mode and pathed correctly. Check Asset manager and make sure mode is SD with correct pathing according to associated readme files.
I really hope this helps at least one other person, and does not cause anyone else additional grief.
I found that adjusting just a few editor-wide preferences seemed to stop the issue entirely, as I have had no crashes since. I have posted a picture, and I would be glad to explain the logic behind why I think this is working, however I would like others to try it as well in order to verify that it isn't just a "me thing". This is an insanely simple solution, I would be floored if it actually worked but I would be very happy, because many of you are probably better map makers than I and it kills me to see people losing interest in keeping this game alive because of the custom model error.
The reason I think it should work is because before I did this, my editor would give me a crash log dump thing every time I closed it on the rare instances I could get the map open, and that has also stopped happening. Editor closes clean. Launching to client and then reopening map in editor all good. Can see my fully textured custom models no problem.
I must apologize in advance for three possible cases: 1. if I get your hopes up and it doesn't work; 2. if another easy solution has already been verified and I simply could not find it; and 3. if you do decide to try this and it somehow causes you more heartache or bugs and errors (please make a backup, and take a pic of your preferences before attempting so you can easily revert from a fresh, empty map). Attempt at your own risk as these changes are easy to revert, but are editor wide and will affect all your maps while in the editor.
Enough babble! Here is my solution:
Look at the screenshot and match your General preferences to what you see in the image (Top left corner, "File -> Preferences").
If you are getting a WESTRING_HD2OPTION_TEXTURES error like I am, the "Textures" checkbox will be buggily placed at the top left of the panel (as can be seen). This is actually supposed to be down bottom with all other checkboxes related to the Asset Mode enum. Position ultimately doesn't matter, it should be toggled off. Due to these preference settings, I think it's reading the models as "SD" models while in HD asset mode. Since there is often not an SD version of reforged models, it just uses the provided model and seems to be more stable. I took this approach because I tried switching the preference straight up to "Asset Mode: SD", and for me, it did not stop the crashes. Changing the imports' Mode in the asset manager to HD also did not prevent all crashes. Only this mix of preferences did it for me personally.
The custom models seen are the "Black Armor Paladin" and "Dark Iron Footman".
IMPORTANT: All imported assets should be in SD mode and pathed correctly. Check Asset manager and make sure mode is SD with correct pathing according to associated readme files.
I really hope this helps at least one other person, and does not cause anyone else additional grief.
