Site having server issues?

[Pyrogasm]

As of maybe 2 weeks ago the site has been on/off loading extremely slowly for me. This occurs in different browsers (FF, Chrome, IE) and on mobile (iOS Chrome/Safari). I notice it especially with embedded image attachments where the rest of the page will load (slowly) and the images will take 2-5 minutes to finish. There are times where I cannot open more than one tab to the site at a time because it will time out before either loads anything; while this is occurring other sites load normally. Other times I can access everything without noticing any issues.

As of time of posting I'm in a 'slow load' period. Anyone else experiencing this? Since it's browser-independent and other sites are unaffected it seems like a site server/service issue.

 

[Chaosy]

Not noticed anything.

Only using desktop chrome

 

[FeelsGoodMan]

I'm experiencing it too. Sometimes I have to refresh a page with many images multiple times so they get saved to the cache one by one, or else they will fail to load, resulting in broken image icons...

I'm guessing there's some bandwidth limitations that are being exceeded.

 

[deepstrasz]

Sometimes.

Do you happen to use an ad blocker or any weird plugins/add-ons at all?

 

[FeelsGoodMan]

Sometimes.

Do you happen to use an ad blocker or any weird plugins/add-ons at all?

I'm using both Adblock and Adblock plus. No weird extensions or plug-ins.

 

[deepstrasz]

I'm using both Adblock and Adblock plus.

That might be your answer as @Ralle pointed out in another one of these same topic threads.

 

[FeelsGoodMan]

That might be your answer as @Ralle pointed out in another one of these same topic threads.

I'm unable to find it, but I don't see how ad blockers can slow down the website occasionally? They block an element that would otherwise need to be loaded, which should effectively increase loading times.

 

[deepstrasz]

Lol, @Pyrogasm opened that one too.

Anyways, here @chuckySTAR wrote that ad blockers should not be the cause of this and has shown something else to be the issue:
Site Laggy/Hangs in Firefox

 

[FeelsGoodMan]

Lol, @Pyrogasm opened that one too.

Anyways, here @chuckySTAR wrote that ad blockers should not be the cause of this and has shown something else to be the issue:
Site Laggy/Hangs in Firefox

That is a different kind of lag though. I don't experience that. I get slow loading times regularly, with maybe 10 minute intervals.

I know that it's not my internet connection or location as it doesn't happen to any other websites, and Hive uses Cloudflare which is a global CDN with datacenters near me. It is most probably a hardware overload issue on the server which throttles traffic, or bandwidth limitations.

 

[pyf]

The problem is, some people may upload very big image attachments, which may require some time to load. If such an image can not be fully loaded within a specific time frame, then it is not stored locally in the cache, and one has to reload the page again, sometimes multiple times.

I would encourage people to optimize their images before uploading them on THW. Especially those ingame screenshots at insane resolutions. I personally use IrfanView for that.


For the record, I personally use TrafficMonitor for easy monitoring of bandwidth/cpu/memory usage in real time.
zhongyang219/TrafficMonitor
(has the English language also built-in)

[...] I notice it especially with embedded image attachments where the rest of the page will load (slowly) and the images will take 2-5 minutes to finish. [...]

Example page please?

 

[FeelsGoodMan]

Example page please?

@Mythic's resource tab

If there are a million images to download to the cache it will ultimately time out, but the lag happens sometimes at pages with no images. For example when checking alerts the alerts drop down can load for 10-20 seconds before the alerts actually shows up. It is universal on the whole site, it just times out / throttles all bandwidth for 10-20 seconds.

 

[Ralle]

I am sending you a secret link to test the site with CloudFlare. Let me know how it works.

 

[pyf]

@Mythic's resource tab

Tested with Pale Moon 28.8.0 (64-bit), with a download speed of 54 KB/s. Location: France.
Notable extensions used: Decentraleyes (fetches some CDN contents from a local copy), Imagus (full preemptive preloading of images activated) and Greedy Cache (that one, enforcing the caching of images and the loading of internet resources from the browser's cache)

The images on Mythic's resource tab load in sequential order, until we reach Runic Rocket. No further image is loaded at that point. Now, because the page includes animated pictures, the browser then struggles to complete the loading of said animated pictures (because of the poor dl speed). During that time, the other pages of the site from other tabs may be slow to respond if one tries to load them. Hovering for new averts may fail, and loading the list of new alerts in a new tab may completely fail, because of a timeout. Manually reloading said tab is always successful (but may take only a little bit of time), all the while the tab with all the animated pictures is still active and struggling (again, because of the poor dl speed). Eventually, the browser may indicate that the download of the Resource page is complete, even though TrafficMonitor clearly shows that the browser is still struggling to download those animated pictures.

A CPU from 2013/2014 is not hogged by displaying that many animated pictures (cpu usage should be 40-45% with 12 animated tabs fully loaded). Switching to any other tab brings CPU usage back to a few %.

After the animated pictures up to Runic Rocket have been fully loaded, one has to refresh the tab for the other animated pictures to load. This is expected behavior.


=> no problem with Pale Moon. Works as expected, considering the limited bandwidth (note: public libraries and/or public Wi-Fi are not that great because of that).

 

[Strydhaizer]

I can confirm the loading issues of this site too, happening to me for weeks now just like what's mentioned above. Everything loads slow but once everything is cached to the browser it loads this website faster, but still kinda slow compared to other websites. I was about to report this thing but looks like it's now a discussion here.

My location: Southeast Asia (If in case my location is an issue).
Browser: Chrome (both in Android mobile and Windows desktop).

 

[pyf]

Some info imho worth checking out:

Cloudflare Status

 

[Strydhaizer]

My country is fine based on the Cloudflare's table.

 

[Devalut]

I've been getting this error message every 5 minutes for the past two days, what's going wrong with the site?
(Kek, even typing this message now I've ran into the message again...)

 

[Archian]

It happens sometimes, should work fine now.

 

[Devalut]

@Archian
Moments ago and now again I'm still having the issues I posted above, I don't mean once or twice, I mean every 2 minutes.
(And again as I type this out... fun...)

 

[deepstrasz]

Moments ago and now again I'm still having the issues I posted above, I don't mean once or twice, I mean every 2 minutes.

Maybe your FF has too many restrictions?

 

[Ralle]

Where are you located?

 

[deepstrasz]

Where are you located?

Particularly ? Because he has made the country visible in his info.

 

[Ralle]

Heh, thanks. I see, Canada. Huh. Weird. I am not getting any notices about outages from my external services monitoring the site though.

 

[Devalut]

@deepstrasz
m̶y̶ ̶F̶a̶b̶u̶l̶o̶u̶s̶ ̶F̶a̶n̶n̶y̶ ̶i̶s̶ ̶o̶f̶ ̶n̶o̶ ̶c̶o̶n̶c̶e̶r̶n̶ ̶o̶f̶ ̶y̶o̶u̶r̶s̶ ̶y̶o̶u̶ ̶p̶i̶g̶ ̶e̶y̶e̶d̶ ̶s̶a̶c̶k̶ ̶o̶f̶
FF?

Wow I missed alot

@Ralle
Vancouver/Lowermainland Canada AKA Maple syrup land.

 

[Ralle]

You're sharing your exact IP there. You might wanna remove that.

 

[deepstrasz]

You're sharing your exact IP there. You might wanna remove that.

Move it to private please.

 

[pyf]

I've been getting this error message every 5 minutes for the past two days, what's going wrong with the site?
(Kek, even typing this message now I've ran into the message again...)
View attachment 348416

Firefox users might want to modify their DNS-over-HTTPS settings, in case it could eventually help?


Firefox DNS-over-HTTPS | Firefox Help

 

[Devalut]

@pyf I went through numerous guides on why a single site was giving me issues, I still don't know what happened.
- contacted two friends in my area to check the site - Working
- tried alternatives to chrome, firefox/internetexplorer - Not Working
- tried Tor, - Working

and now this morning the site is working fine... I'm so god damn confused.