yo i had that problem and ive dont tons of thing but if u have windoows home or xp you can make a new acount and send things over to it but scan the comp with adaware 6.0 profastion its free to home users it work good for spyware and get mackafe that combined is very hard for some thing to get thorught//// if u can reinstal windows or look in prgram file for some thing you didnt dl and deleet it then go to remove programs in control panlle and remove it from there //////////////////////// after that i dont know my mom found out and she was pissed at me. the word i dont know i think it came from a dl of a game gose a long way/////////// ya so make a new account it can fixit ome times